Method 1 (for end-users): Change the proxy settings in Internet Explorer To resolve this issue, use one of the following methods, as appropriate for your situation. When you view Network Monitor, traces show multiple TCP SYNC requests for. You can't connect to the Skype for Business Online service when you're using Lync 2013 or Lync 2010. ![]() Lync 2013 or Lync 2010 can't connect to the Skype for Business Online (formerly Lync Online) service through a proxy that is configured by using a file://-based Proxy Auto-Configuration (PAC) file. You may experience the following issues in Lync: Applies to: Skype for Business Online, Lync 2013, Lync 2010. ![]() ![]() Lync 2013 or Lync 2010 can't connect to the Skype for Business Online service because a proxy is blocking connections from MSOIDSVC.exe
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